If the VenioPCD database is located on a different SQL server instance than some (or all) of the project databases, the Microsoft Distributed Transaction Coordinator (MSDTC) service must be running on all SQL servers.
The same SQL username and password used in the server which hosts the VenioPCD must be added to the new SQL server which will be utilized as a linked server. This SQL account must be added to systemadmin role.
Be sure to chage "test" to the same account name which the venio PCD server instance utilizes. Ensure it uses the same password as the VenioPCD server instance account also.
Add the Venio SQL account to the sysadmin role
To enable MSDTC service:
FigureEnabling MSDTC
Note: The screenshots used in the procedure may differ from the user interface you have since they are not updated when the user interface changes. They are merely used to give a better idea of the configuration procedure.
To start the DTC service,
Login to Venio as Venio Admin
Click the tab Administration --> Configure Server
CLick the Database Server tab, then add the details as necessary
Click "Check Server Status" to ensure proper configuration.
Uncheck 'Select All' checkbox
Select only the checkboxes under the Module Name: SQL Database --> Execute Tests
If you receive any failed tests, highligh the test which failed and clicked "Detailed Report"
This report may contain useful steps to resolve the issue.